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Dropbox Terms of Service
Posted: January 22, 2015
Thanks for using Dropbox! These terms of service ("Terms") cover your use and
access to the services, client software and websites ("Services") provided by
Dropbox, Inc. Our Privacy Policy explains how we collect and use your
information while our Acceptable Use Policy outlines your responsibilities when
using our Services. By using our Services, you're agreeing to be bound by these
Terms, and to review our Privacy and Acceptable Use policies. If you're using
our Services for an organization, you're agreeing to these Terms on behalf of
that organization.
Your Stuff & Your Permissions
When you use our Services, you provide us with things like your files,
content, email messages, contacts and so on ("Your Stuff"). Your Stuff is
yours. These Terms don't give us any rights to Your Stuff except for the
limited rights that enable us to offer the Services.
We need your permission to do things like hosting Your Stuff, backing it up,
and sharing it when you ask us to. Our Services also provide you with
features like photo thumbnails, document previews, email organization, easy
sorting, editing, sharing and searching. These and other features may require
our systems to access, store and scan Your Stuff. You give us permission to
do those things, and this permission extends to trusted third parties we work
with.
Sharing Your Stuff
Our Services let you share Your Stuff with others, so please think carefully
about what you share.
Your Responsibilities
You're responsible for your conduct, Your Stuff and you must comply with our
Acceptable Use Policy. Content in the Services may be protected by others'
intellectual property rights. Please don't copy, upload, download or share
content unless you have the right to do so.
We may review your conduct and content for compliance with these Terms and
our Acceptable Use Policy. With that said, we have no obligation to do so. We
aren't responsible for the content people post and share via the Services.
Please safeguard your password to the Services, make sure that others don't
have access to it, and keep your account information current.
Finally, our Services are not intended for and may not be used by people
under the age of 13. By using our Services, you are representing to us that
you're over 13.
Software
Some of our Services allow you to download client software ("Software") which
may update automatically. So long as you comply with these Terms, we give you
a limited, nonexclusive, nontransferable, revocable license to use the
Software, solely to access the Services. To the extent any component of the
Software may be offered under an open source license, we'll make that license
available to you and the provisions of that license may expressly override
some of these Terms. Unless the following restrictions are prohibited by law,
you agree not to reverse engineer or decompile the Services, attempt to do
so, or assist anyone in doing so.
Our Stuff
The Services are protected by copyright, trademark, and other US and foreign
laws. These Terms don't grant you any right, title or interest in the
Services, others' content in the Services, Dropbox trademarks, logos and
other brand features. We welcome feedback, but note that we may use comments
or suggestions without any obligation to you.
Copyright
We respect the intellectual property of others and ask that you do too. We
respond to notices of alleged copyright infringement if they comply with the
law, and such notices should be reported using our DMCA Process. We reserve
the right to delete or disable content alleged to be infringing and
terminate accounts of repeat infringers. Our designated agent for notice of
alleged copyright infringement on the Services is:
Copyright Agent
Dropbox, Inc.
185 Berry Street, Suite 400
San Francisco, CA 94107
copyright@dropbox.com
Paid Accounts
Billing. You can increase your storage space and add paid features to your
account (turning your account into a "Paid Account"). We'll automatically
bill you from the date you convert to a Paid Account and on each periodic
renewal until cancellation. You're responsible for all applicable taxes, and
we'll charge tax when required to do so.
No Refunds. You may cancel your Dropbox Paid Account at any time but you
won't be issued a refund unless it's legally required.
Downgrades. Your Paid Account will remain in effect until it's cancelled or
terminated under these Terms. If you don't pay for your Paid Account on time,
we reserve the right to suspend it or reduce your storage to free space
levels.
Changes. We may change the fees in effect but will give you advance notice of
these changes via a message to the email address associated with your
account.
Dropbox for Business
Email address. If you sign up for a Dropbox account with an email address
provisioned by your employer, your employer may be able to block your use of
Dropbox until you transition to a Dropbox for Business account or you
associate your Dropbox account with a personal email address.
Using Dropbox for Business. If you join a Dropbox for Business account, you
must use it in compliance with your employer's terms and policies. Please
note that Dropbox for Business accounts are subject to your employer's
control. Your administrators may be able to access, disclose, restrict, or
remove information in or from your Dropbox for Business account. They may
also be able to restrict or terminate your access to a Dropbox for Business
account. If you convert an existing Dropbox account into a Dropbox for
Business account, your administrators may prevent you from later
disassociating your account from the Dropbox for Business account.
Termination
You're free to stop using our Services at any time. We also reserve the right
to suspend or end the Services at any time at our discretion and without
notice. For example, we may suspend or terminate your use of the Services if
you're not complying with these Terms, or use the Services in a manner that
would cause us legal liability, disrupt the Services or disrupt others' use
of the Services. Except for Paid Accounts, we reserve the right to terminate
and delete your account if you haven't accessed our Services for 12
consecutive months. We'll of course provide you with notice via the email
address associated with your account before we do so.
Services "AS IS"
We strive to provide great Services, but there are certain things that we
can't guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND ITS
AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR
IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO
DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT. Some states don't allow the disclaimers in this
paragraph, so they may not apply to you.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL DROPBOX, ITS
AFFILIATES, SUPPLIERS OR DISTRIBUTORS BE LIABLE FOR (A) ANY INDIRECT,
SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY LOSS
OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY, WHETHER OR
NOT DROPBOX HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A
REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS
RELATING TO THE SERVICES MORE THAN THE GREATER OF $20 OR THE AMOUNTS PAID BY
YOU TO DROPBOX FOR THE PAST 12 MONTHS OF THE SERVICES IN QUESTION. Some
states don't allow the types of limitations in this paragraph, so they may
not apply to you.
Resolving Disputes
Let's Try To Sort Things Out First. We want to address your concerns without
needing a formal legal case. Before filing a claim against Dropbox, you agree
to try to resolve the dispute informally by contacting
dispute-notice@dropbox.com. We'll try to resolve the dispute informally by
contacting you via email. If a dispute is not resolved within 15 days of
submission, you or Dropbox may bring a formal proceeding.
We Both Agree To Arbitrate. You and Dropbox agree to resolve any claims
relating to these Terms or the Services through final and binding
arbitration, except as set forth under Exceptions to Agreement to Arbitrate
below.
Opt-out of Agreement to Arbitrate. You can decline this agreement to
arbitrate by clicking here and submitting the opt-out form within 30 days of
first accepting these Terms.
Arbitration Procedures. The American Arbitration Association (AAA) will
administer the arbitration under its Commercial Arbitration Rules and the
Supplementary Procedures for Consumer Related Disputes. The arbitration will
be held in the United States county where you live or work, San Francisco
(CA), or any other location we agree to.
Arbitration Fees and Incentives. The AAA rules will govern payment of all
arbitration fees. Dropbox will pay all arbitration fees for claims less than
$75,000. If you receive an arbitration award that is more favorable than any
offer we make to resolve the claim, we will pay you $1,000 in addition to the
award. Dropbox will not seek its attorneys' fees and costs in arbitration
unless the arbitrator determines that your claim is frivolous.
Exceptions to Agreement to Arbitrate. Either you or Dropbox may assert
claims, if they qualify, in small claims court in San Francisco (CA) or any
United States county where you live or work. Either party may bring a lawsuit
solely for injunctive relief to stop unauthorized use or abuse of the
Services, or intellectual property infringement (for example, trademark,
trade secret, copyright, or patent rights) without first engaging in
arbitration or the informal dispute-resolution process described above.
No Class Actions. You may only resolve disputes with us on an individual
basis, and may not bring a claim as a plaintiff or a class member in a
class, consolidated, or representative action. Class arbitrations, class
actions, private attorney general actions, and consolidation with other
arbitrations aren't allowed.
Judicial forum for disputes. In the event that the agreement to arbitrate is
found not to apply to you or your claim, you and Dropbox agree that any
judicial proceeding (other than small claims actions) will be brought in the
federal or state courts of San Francisco County (CA). Both you and Dropbox
consent to venue and personal jurisdiction there.
Controlling Law
These Terms will be governed by California law except for its conflicts of
laws principles.
Entire Agreement
These Terms constitute the entire agreement between you and Dropbox with
respect to the subject matter of these Terms, and supersede and replace any
other prior or contemporaneous agreements, or terms and conditions applicable
to the subject matter of these Terms. These Terms create no third party
beneficiary rights.
Waiver, Severability & Assignment
Dropbox's failure to enforce a provision is not a waiver of its right to do
so later. If a provision is found unenforceable, the remaining provisions of
the Terms will remain in full effect and an enforceable term will be
substituted reflecting our intent as closely as possible. You may not assign
any of your rights under these Terms, and any such attempt will be void.
Dropbox may assign its rights to any of its affiliates or subsidiaries, or to
any successor in interest of any business associated with the Services.
Modifications
We may revise these Terms from time to time, and will always post the most
current version on our website. If a revision meaningfully reduces your
rights, we will notify you (by, for example, sending a message to the email
address associated with your account, posting on our blog or on this page).
By continuing to use or access the Services after the revisions come into
effect, you agree to be bound by the revised Terms
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